Web Hosting Canada

Website Hosting from 24-7 Webs Inc.

  • Home
  • Available Plans
    • WordPress Hosting in Canada
    • Traditional Web Hosting Plans from 24-7 Webs Inc.
    • Reseller Web Hosting for Canadians
    • Web Hosting Specials
    • Your Choice Hosting
    • Quick One-page Website
    • All Available Plans
  • Domain Registrations
  • Policies and Terms
    • Terms and Conditions
    • Web Hosting Guarantees
    • Refund Policy
    • Privacy Policy
    • Website Backup and Retention Policy
  • Blog
  • Testimonials
  • Contact Sales
  • Billing Zone
  • Tech Support

Refund Policy

24-7 Webs Inc. Refund Policy

New Accounts

30 days from date of payment for any reason – full refund excluding any setup or domain registration fees if applicable. Setup and domain registration fees are not refundable.

Exisitng Accounts

Refunds will be given to any customer only if there is a server-side technical problem that we cannot resolve. This does not include technical problems created by customer programming errors, user’s lack of knowledge, our inability to support third-party software products including but not limited to cgi scripts, PERL, html coding, MySQL programming, search engine positioning, and users wishing to have access to services not specifically included in their plans. Refunds will be permitted if there is a problem caused by us or our suppliers which makes your site unreachable (excluding scheduled maintenance downtimes and downtimes caused by denial of service attacks). Under no circumstances will refunds be issued to customers who have breached or are not in compliance with our terms and conditions.

For refunds under our uptime guarantee see Guarantees

REFUND CALCULATIONS

If a refund is issued it will be calculated on a pro-rated basis as follows.

Setup and domain registration fees are not refundable.

Customers paying monthly – no refunds, cancellation at end of 30 day period.

Customers paying quarterly will receive a refund calculated as their quarterly payment, less the current monthly charge for the plan for any months or part thereof that hosting was provided.

Customers paying semi-annually will receive a refund calculated as their semi-annual payment, less the current monthly charge for the plan for any month or part thereof that hosting was provided.

Customers paying annually will receive a refund calculated as their annual payment, less the current monthly charge for the plan for any month or part thereof that hosting was provided.

All refunds are subject to a $10.00 administration and handling fee. All customers paying through PayPal will be refunded through PayPal. Customers paying by credit card will have the card credited. Customers paying by Interac, cheque, cash or any other method will be refunded by cheque payable to the account holder on file with us.

Setup, Domain Registration and Single Service (labour) fees.

None of these fees are refundable and generally described as single item fees. Domain registration fees are non-refundable for any reason.

 

Click for the BBB Business Review of this business in Oakville ON

ppslv2

visa88px

mc88px

We accept Discover cards

30day

Testimonials

Let me say this first… You guys are really cool. I really admire your straight forward and honest approach. I hope you are experiencing raging success. I certainly will do my part to refer you to my colleagues. Way to go. Keep that vision you have. LP *Transferred from our old site
I thank you immensely. This is why I stay with 24-7 (Webs) and have been with you for many, many years. You always have helped me, guided me. I didn’t upload to the (proper) folder the first time, I did now and it’s all there and working fine! Sharon G
Thanks a bunch Peter.   Most of the other hosting companies actually suspend things and sometimes until the end of the month. WOW you guys are great. … Your monthly plans are so affordable. It’s been a pleasure doing business with you. Tks Christine
Wow! Awesome! You guys are the best hosting site I ever used and I have used a number over the years! Thank you! Your customer support is without equal!
At The Freelance Portfolio and Repack Canada we consider ourselves a truly outstanding marketing and sales promotions company with a state of the art copacking facility.  To us it is vital to go above and beyond to provide whatever-it-takes service to our clients, and we expect no less from our suppliers. 24/7 Webs has been hosting our three web sites since 2004.  We have experienced virtually no downtime on our web sites, and when we have any question or a problem we receive prompt and cou… Read more
THANK YOU, THANK YOU. I sincerely appreciate this. We’ve been with 24-7 Webs for years and I love the service, … having my own (website) and a colleague’s with you. Thanks again. David
I also wanted to say that your service has been great and stable. I have seen many friends lose their sites, have down time or trouble with their providers and I just smile and tell them I have never had an issue in years. Thanks Rodney
You’re always on top of any issues [and there were few], friendly, courteous, knowledgeable and professional! … rest assured, you will be *highly* recommended to all. Thanks for everything. Denny R
In fact, I like your service so much that I moved my own account to you and when I became webmaster for a local political campaign last year, I specified to put the site with you. Thanks much for your help. This service ticket can now be closed and I appreciate the prompt responses. DK
… I like the proactive stance – and one of the key reasons we like 24-7 Webs is that you don’t promise infinite capacity as so many others do. Our site has always worked well. Thanks for your thoughtful and sharing note. regards David K

bbbseal3
Click for
BBB review

24-7_Webs250w

Since 2001

24-7 Webs Inc.
Mailing Address
109 Thomas Street
Suite 69-541
Oakville, ON
Canada
L6J 7R4

Sales: 1-888-658-8668
Mon. – Fri. 9-5 Eastern

Copyright © 2018 24-7 Webs Inc. and our Licensors. All rights reserved.

We use cookies to ensure that we give you the best experience on our website. If you continue to use this site you acknowledge your acceptance.Ok