Starting now, 24-7 Webs offers SSL certificates free for all sites. That’s right FREE. No requirement for a dedicated IP. It’s automatic. Enjoy.
If you’ve been with us for any length of time, you know that we have never advertised or sold so-called unlimited plans. They simply don’t exist. What you think you are getting in the marketing hype is taken away from you in the fine print. We now have customers coming to us from the sellers of these plans saying “hey, we respect your honesty and integrity and want to do business with you”. Well here’s an interesting development in the mobile market. “Regulators Crack Down on Marketers of ‘Unlimited’ Data Plans”. $40,000,000 fine for a US mobile company who used the same marketing approach. Read the story here. They sold unlimited plans but at some point every month they throttled the heavy users.
Similar technology exists for web hosts. Yes we can allocate resources to each account and by resources I mean processor usage, RAM usage, and data transfer (bandwidth) usage. All on the same server, we can allocate differing amounts of those resources to each account, should we choose to, and we don’t. You get what we promise you’ll get.
Let’s be realistic. Do you have a hard drive that has infinite resources? No, of course not. Could you build an array of hard drives that have infinite resources? No again, and not cost effectively if you are using commercial grade storage solutions.
We had a fellow come to us this past week from a supplier that sold him an unlimited plan. We had a look at his cPanel to see what resources he was using and guess what? You got it. Storage was limited to 1000 mb (1 gig). During peak sales season he was having difficulty with email and his site was shut down because of excessive bandwidth usage. The supplier, when confronted, told him he had to get his mail off the server, that was the issue. So much for unlimited. Even stranger, when we transferred his supposed 650 mb site it wound up to be 15 mb on our server. How does that happen?
Unlimited bandwidth? No such thing. Just as a water pipe of a certain size will only carry so many cubic meters of water per minute, a data pipe works the same way. It maxes out. The more you try to shove through it, the slower it gets. Go ahead, build a bigger pipe. Now tell me again how that’s unlimited? If you throttle the usage after a certain threshold, it is not unlimited.
Unlimited data transfer is a different beast. The amount of data you pump through is directly dependent on the size of that bandwidth pipe, what everyone else using that pipe shoves through, and at what point your provider chooses to throttle that transfer. It’s the speed of the transfer that’s important. They may tell you we won’t charge for data transfer, but at what speed do they transfer it?
Another marketing ploy we have seen is the so-called free ‘static’ IP address. Why would you pay for a dedicated IP when you can get it for free? I deliberately mixed the terms there to show you how easy it is to be confused. Every commercial server runs on a static IP. It is not the same as a dedicated IP. Our definition is that a dedicated IP means it is dedicated to your exclusive use. Thousands can use the static IP. Only you can use a dedicated IP albeit you can also share it with others, but that is your choice.
The next time you want to compare plans check the fine print. Words like ‘mail storage is limited to’ or ‘governed by a fair share of server resources’ are a clue that you may not be getting what you think you are getting. What’s a ‘fair share’? You may also want to question the supplier on their definitions of some terms. If you see no limitations in the fine print, give yourself a shake and remember ‘If it sounds too good to be true, it’s probably too good to be true’.
It won’t be long I suspect before the FCC comes knocking on the doors of many of those web hosts who use questionable marketing practices.
We all know about identity and service theft. Our experience has been that the most frequent cause of email hijacking or website defacement is password theft. SplashData of Los Gatos California has been compiling password lists since 2011. The top two passwords in 2014 were the same as 2013, “123456” and “password”. Common passwords are easy for criminals to guess. The best passwords are a combination of upper and lower case letters, numbers and non-alpha-numeric characters like ” *$?/”. Here’s the list of the top 25 passwords used from 2014 as compiled by SplashData. If you are using one of them, change it now to protect yourself and your digital properties. Never use the same password twice. If you have trouble remembering passwords, we would suggest a really handy and widely used tool known as RoboForm. You can get a copy of RoboForm here.
All servers operated by 24-7 Webs Inc. have either been patched or were using a version of openssl that was not vulnerable. Changing your passwords is always a good idea.
As we store no customer financial information on our servers, there is no risk of a compromise through us. If you require further clarification, please contact the support department.
Everyday we block access to our servers from those wishing to deface websites or hijack email accounts. Our firewalls send us notifications on each instance. These attacks come from all over the world from botnets, networks of compromised computers.
Broad-based attacks on email accounts are common, basically trying to guess passwords to send nasty bulk email from those accounts. Lately, the favourite attacks are against email accounts starting with admin or accounts, as in admin @your-site-address.com and accounts @your-site-address.com. Admin is often the default user name used for WordPress administrators, a practice that is highly discouraged. If you use WordPress and that is your user name, change it immediately.
Your best defence is a strong password. A strong password combines upper and lower case letters, numbers and other characters like ! ( – & ^. Using a password generator helps significantly (included in our control panels). It is also advisable to not use the same password over and over. If you have trouble remembering passwords, there are several products available that can help in this regard, storing your passwords securely while requiring you to remember only one password. Roboform is a favourite for many.
The next time you are frustrated by having to use complex passwords remember, an email promoting immoral or illegal practices is probably not one you want coming from your email address.
All the Best